Helen Glenn is a Service Delivery Lead at the Royal Osteoporosis Society (ROS). Helen has a ten-year clinical background in physiotherapy, after which she worked for a Clinical Commissioning Group for four years. Helen has been with the Service Delivery Team at the ROS for four years now. The Service Delivery Team support in the commissioning and service improvement of Fracture Liaison Services, ensuring that the national standards of care are delivered. The ROS have developed many tools to support both clinicians and people wanting more information to maintain good both health; whether they have osteoporosis or not. For clinicians these support tools include clinical guidelines, e-learning courses and clinical network groups.